FAQ: CE Marking

CE Marking

Why CE Marking?
We live in an increasingly litigious world where manufacturers are required to justify and prove the capability of their products, and ever more aware consumers want to know what they’re buying. To respond to these commercial needs the ability to meet, prove and then advertise adherence to widely recognized standards is paramount. This is especially true when selling into the huge but savvy consumer world that is Europe, where CE marking is a pre-requisite, where applicable. If you are considering selling into any countries in the European Economic Area (EEA), this could apply to you.

What does having a CE Mark actually mean?
It’s a declaration made by the supplier that all applicable conformity assessment procedures have been completed and that the product conforms to EU Directives. There are numerous product categories presently covered including:
• Equipment with electromagnetic emission (EMC)
• Low voltage electrical equipment (LV)
• Machinery

Is CE Marking Obligatory?
Yes, under European Law, as well as the national laws of each EU Member State.
European Union directives, known as the “New Approach Directives”, define “essential requirements” related to health, safety and environmental issues. All products covered by these New Approach Directives must be CE marked unless a specific Directive says otherwise. Note too that the same product may be subject to several CE Marking Directives.

Use of a CE mark is a declaration of conformity; it follows that a product should not be CE marked if there is no Directive in place for that product. Note that, when applicable the CE Mark should be attached to
• All new products, whether manufactured in the Member States or in third countries
• Used and second-hand products imported from third countries; and
• To products that have been substantially modified, unless the applicable Directives specifically excludes this requirement.

CE Mark

How should I apply the CE Mark?
Only the manufacturer, or his authorised representative within the EEA may apply CE Marking, which must take the form described in Directive 93/68/EEC. The manufacturer assumes ultimate responsibility for applying the mark or the manufacturer may appoint an authorised representative who should be based within the Community to act on their behalf. This person or organisation then assumes the responsibilities of the manufacturer.

When is the CE Mark applied?
Only once all assessment procedures covering conformity have been completed and the product is completely compliant.

Can we be sure that a product affixed with the CE marking is safe?
There is never a 100% guarantee that a product bearing the CE marking is safe. However, with the adoption of Regulation 765/2008pdf and Decision 768/2008pdf, the obligations of the manufacturer are spelled out and it is clear that by affixing the CE marking to a product, the manufacturer assumes full responsibility for its compliance with all applicable requirements in EU legislation.

It is the system behind the CE marking that ensures its proper functioning. The entire system, consisting of manufacturers, importers, distributors, notified bodies and market surveillance authorities, has been strengthened through the New Legislative Framework, which aims to further reduce burdens on trade while, at the same time ensuring a high level of safety and protection of other public interests.

Can I, as a manufacturer, affix the CE marking to my products?
Yes, the CE marking is always affixed by the manufacturer or by their authorised representative after the necessary conformity assessment procedure has been performed.

What is a manufacturer’s Declaration of Conformity (DoC)?
This document indicates that the product in question meets all the necessary requirements stipulated in the applicable directive. It can only be issued by the manufacturer or his representative, as detailed above.

Who supervises the correct use of the CE marking?
Public authorities in EU Member States in cooperation with the European Commission.

What are the penalties for counterfeiting the CE marking?
It varies by Member State but Economic operators may be liable to a fine and, in some circumstances, imprisonment and products may be withdrawn or recalled from the market.

Where can I find more information?
On the European Commission website. You can download the ‘Guide to the Implementation of Directives based on the New Approach and the Global Approach’, (often referred to as “The Blue Guide“). You can also contact the Enterprise Europe Network.

For the full version of this article or any other questions please contact IES.

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Factory Relocation: The Increasing Attraction of Re-shoring

It’s called reshoring, and it’s the process by which companies manufacturing in what have in the past been considered as cheaper overseas countries decide to move their product back home. It’s an awkward sounding word, but we believe that it’s one that will increasingly become part of our global trading language as the true and mounting cost of overseas manufacturing is recognised and factored in to the sales cycle.

The statistics are persuasive. According to the Manufacturers’ Organization, the EEF, one in six British companies manufacturing in China re-shored in the last three years, and of these around 40% reported that turnover increased as a direct result, with 3% reporting a fall. Around 60% reported a moderate rise in profits and employment, with the main reason given for moving production back being to improve the quality of products and components being produced, an increase in the certainty of timely delivery, the speed of delivery, and cost.

But there are more reasons than these. As Niels Morch, IES MD says, “IES’ customers are re-investing in UK manufacturing not just because of rising costs in developing economies but because there is a huge wealth of experience and expertise here that is simply not available in these countries.”

And will the trend increase in speed? Niels again, “We provide factory relocation and field engineering support worldwide so we have a very good feel for how global economies are fairing. What we’ve seen in the last fifteen years or so are our customers moving production to countries with lower labour costs such as China, Eastern Europe and also South America. We’re witness to this trend slowing and the reverse happening. We’re seeing high value added producers expanding production capability here in the UK, particularly in high technology sectors, and in some cases we are reinstalling lines that we had previously moved out of the country.

Experience has shown that there are a number of factors that should be worked out in detail before action is taken, including:

1. Planning and scheduling: It’s vital to have a clear overview and defined plan of everything that needs to happen, how it’s going to happen, when and what costs will be incurred.

2. Information: It’s all in the detail. Collect and collate as much information as possible in advance. Decide what is to be relocated and what is involved in doing this. Are there specific problems attached? What additional support is required?

3. Communications: Ensure that all the parties involved receive adequate, appropriate and regular information and updates to enable them to do their job.

4. Expertise: Call in the experts! Engage with knowledgeable and experienced relocation people as soon as possible.

5. Project management: Make sure you have a robust project management team in place with the authority and structure to allow good decision making with strong communications

And if you’re thinking of re-shoring why not give us a call; we’d be happy to advise.

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Cost effective Electro Magnetic Capability (EMC) Testing

“Visitors are requested to turn off mobile phones when in this hospital.”

“All devices must be turned off during take off and landing.”

It’s a bore, but we have to do it, and the risk is that our phones will somehow interfere with their electronics. And that’s the last thing you want, or for a large robot to go berserk because of electrical corruption…so there has to be a control on the amount of interference, “noise”, that all electrical and electronic machines emit, it makes sense.

The trouble is that EMC is still viewed as an expensive process that is not really required, and this article identifies the real need for EMC and how the cost of meeting EMC requirements can be kept to a minimum.

Electro Magnetic Compatibility, EMC. means the ability of modern electronic equipment to function properly within the electrical environment that exists today, both from the point of view of withstanding ‘noise’ from other equipment (Immunity) and not itself generating excessive ‘noise’, (Emissions) to create interference with the devices around it. It’s important that electrical and electronic devices are able to cope with low signal conditions, high levels of noise and still function as required.

And that’s the challenge:

It doesn’t take much imagination to see how, in today’s industrial environment and with lots of heavy electrical and electronic devices all working in close proximity, it becomes vital for EMC to be adhered to. There’s also a legal requirement to ensure that all products conforms to the current European Directives and associated Standards, it’s an important element of CE marking and a complete set of test results and information must be provided within the Technical File.

So, how can we help?

This type of noise uses some complex test equipment to measure it and produces information that requires an experience engineer to interpret the results. Interestingly experience shows that most of the costs associated with EMC testing are caused through not getting things right in the first place and all the work involved in fixing faults and retesting. It doesn’t have to be like this, and we’ve prepared the following list as guidance:

1. Ensure that an experienced EMC engineer look at all designs prior to manufacture and that their advise on potential problem areas and actions to take are acted on. If this is done at the design stage the cost is low but the end results prove very cost effective.
2. Use CE marked components.
3. Always follow the manufacturer’s installation instructions.
4. Have experienced engineers design and build the equipment, keeping power and control cabling separate, do not cross input and output signals, ensure good earthing practises, etc..
5. If possible perform mini uncontrolled tests on products at the pre-production stage to check if any problems are likely, reducing the potential for issues before production starts.
6. Always aim for large margins of clearance from legal limits to actual performance to allow for slight variations in component specifications.
7. On high volume products carry out regular tests during production. By the time a complaint is made it’s generally is too late and expensive to remedy.
8. Prepare and record proper tests results to be included in your Technical File.
Needless to say, IES can provide advice at all stages of manufacture; we can undertake any testing and provide appropriate and full test results.

Please contact IES if you require any testing, manufacturing support or assistance with the compilation of the technical files.

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IES – Semiconductor Training (Equipment Training, Process Training and Consulting)

A short search on Google under the term “Semiconductor courses” quickly reveals that unless you’re prepared to go to university or live in the USA, the opportunities to receive third party instruction and training in semiconductor processes and disciplines are thin on the ground. The good news is that IES offers precisely this, a variety of courses that cover a wide range of topics central to the semiconductor industry.

To those who know us this will come as no great surprise; IES has been providing programme management and specialist services for semiconductor equipment and factory relocation since 1991 and have a diverse and experienced team of engineers, programme managers and equipment specialists, between them with more than 150 man-years experience, all more than keen to share their knowledge and enthusiasm for semiconductors with others eager to learn. It’s also an opportunity for us to express our commitment to this industry by providing a quality engineering resource.

How do we do this? Two ways: Firstly we offer a range of both process and tool based training courses, these include:

  • Ion implanter Equipment Training – Maintenance and diagnostic trouble shooting, including for AMAT, Axcellis and (formally) Varian tools
  • AMAT P5000 Equipment Training – Maintenance and diagnostic trouble shooting
  • Process Development – Tungsten (Wolfram) Chemical Vapour Disposition, Low Pressure CVD, Wet Clean and Plasma Etching, including for AMAT,Centura and Endura
  • Furnace training – multiple system types, horizontal, vertical, RTP.

Secondly, we can work with you to assess your specific training needs and from that develop a bespoke training plan to cover the subject/s to the depth required in the time available. These courses can be held at your own premises to minimise your travel and down time or at our premises in Bristol.

Who are they for? Anyone in the industry! In essence our courses are designed for the effective professional development of technical professionals in the semiconductor and integrated circuit manufacturing industry, be they new to or experienced. They can be matched to your specific toolset – providing your process engineers with the knowledge of which parameters to modify to produce the desired effect.

Less specific training can also be provided in robust process module design, process integration and design of experiments.

Delegates to our training courses could well include:

  • Process engineers in the manufacturing environment
  • Process development engineers and scientists
  • Device engineers
  • Product engineers
  • IC Designers
  • Failure Analysis Engineers
  • Process Equipment Engineers
  • Manufacturing managers and key decision makers
  • Senior level technicians
  • Reliability and yield enhancement engineers

Next step? Why not get in touch to discuss your requirements and to find out how we could help?


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Wooden Packaging: Legal considerations when Exporting or Importing

Purchasers of packaging are always in the hands of their packaging suppliers when it comes to meeting the many and varied pieces of legislation that cover this activity. This isn’t helped by the fact that legislation can change from country to country, and whilst Timcon, the timber packaging and pallet confederation, gives invaluable help with guidance and legislative updates, it remains the responsibility of the exporter / importer and, inter alia, their packaging supplier to ensure their shipments meet all the requirements.

A good place to start is with the International Standards for Phytosanitary Measures No.15 (or ISPM15 for short), which was first introduced in 2002 to reduce the global spread of plant diseases and pests associated with the international movement of wooden packaging. Updated several times, the most recent being in April 2013, a copy of the latest specification can be found here. ISPM15 is subscribed to by 48 countries, including the EU and so is likely to apply to most of the places the reader is trading with, but is important to note that specific terms may apply to each subscribing country and a check on the Timcon website (www.timcon.org) will always be worthwhile.

Export Crate LegislationCloser to home the EU Timber Regulations (EUTR) came into force in March ’13. This acts to ban the use of illegal timber in the EU and requires that due diligence in the form of a risk assessment be performed prior to any wood or wood products being introduced. Risk, in this case, would include an illegal source, but extends to acting to mitigate any other identified risks.

EUTR also demands that as a packaging supplier we keep a record of the supplier, the product species, the source and the amount bought in each transaction, and we have to record our risk assessment on the product, based on the evidence we have collected.

How do we do that? We have to use credible information about the country of origin, the supplier, the product and anything else pertinent before an order is placed, and we have to record what actions we’re taking to mitigate risk going forward.

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Cost Effective – CE Marking

It is a legal requirement placed on manufacturers and importers to prove the capability of their products, and increasingly aware consumers want to know what they’re buying, so the need to meet British & European standards is paramount.

The CE mark and associated declaration is applicable within the European Economic Area (EEA), is mandatory for many products (a list the EC Directives covering product types is available here), and certifies that the products covered meet EU safety, health and environmental requirements.

Legislation permits that manufacturers can choose to self-certify for products falling within a number of the Directives listed above, the requirement on the manufacturer being to:

  • carry out the conformity assessment
  • set up the technical file
  • issue the EC Declaration of Conformity (DoC), and
  • affix CE marking on the product.

And that’s where IES can help!

CE 2IES has nearly 20 years’ experience in compliance testing and assessments, primarily with those products falling within the Electromagnetic, Low Voltage and Machinery Directives, an experience backed by long-served and competent engineers with good knowledge of electronic equipment and machines.

Our expertise is in providing the independent testing and product assessment capability that enables manufacturers (and importers to the EEA of products not already CE marked), whose products fall within certain Directives, to be able to sef-certify for due diligence.

And the benefit of working with IES?

  • A considerable saving, the benefit of our considerable experience, plus no need to attempt the steep learning curve of self-certification for yourself.
  • Our ability to complete testing at your or your client’s site, demonstrating a really practical approach to both testing and assessment.
  • The clear evidence in the product’s Technical File that you chose to involve expert independent technical and assessment consultants, rather than assume that responsibility yourselves.

Can we help everyone? Regrettably not, but we can help those whose products fall within the Low Voltage, Electromagnetic and Machinery Directives that we’re experienced in, and, depending on the product, we may occasionally be able to help prepare a product for submission to a Notified Body.

We’re at our best and add real value when working alongside our clients, guiding them through the design, manufacture and testing of their products to minimise any problems that may occur at the testing and assessment stage of the CE making process. It then that our years of experience and the practical approach that comes from our engineers extensive knowledge really come into play, enabling us to overcome and resolve non-compliance issues and other problems that might elsewhere result in a simple notification of failure.

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Question: How is IES different from other packing companies?

Answer: In several ways. The first is our experience. We haven’t just been making cases for over 15 years, we’ve been making specialised bespoke packing cases, cases that meet and exceed all requirements. It’s the depth of knowledge we have and our considerable experience that gives our clients the nearest thing possible to an absolute guarantee of the safe delivery of their consignment.

Longevity of itself, of course, is not enough.  What also differentiate us are the skills and capabilities we’ve picked up and perfected along the way. Our approach has always been to treat each project as a new opportunity to put into practice what we’ve learned. We consider the design and manufacture of cases to be an art in itself, with each new project presenting a fresh challenge. How can we make this case lighter, stronger, easier to erect and better at doing its job? In this we share the philosophy of the British cycling team. If we can introduce many small improvements, then the sum of those marginal gains makes a substantial difference.

As a result and although our cases conform to the BS1133-8:2011 packaging code with all the softwood used heat treated to conform to the ISPM15 regulations, we don’t have a standardised case manufacture check list for each product specification. What we do is take each project and start afresh, aiming to keep the volume and size of each case to the minimum practicable, saving on the cost of materials and handling. We make each case as stable as possible and clearly mark the centre of gravity, supplying cases either flat packed or made up. Our innovative design of floor gives vital extra strength and we use pilot drilled screws to assemble, rather than labour intensive nuts and bolts.

Secure wooden bracing to stop lateral movementIn addition we have our own expert team of packers available to pack at our works in Bristol, or on-site, all trained to the relevant levels of the Aviation Security regulations so that we are able to export pack for known consignors.

So, several reasons why you should trust IES to pack and protect your consignments, be they valuable and delicate; large or small, from artwork and individual machines to full factory relocations; hi-tech, or clean-room based industries to traditional heavy industry; for air freight, sea freight or road transportation….

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IES Expands its Successful CE Certification Team

The appointment of a new CE-marking manager reflects how IES is building on 16 years’ expertise in CE marking and testing. With continued legal requirements for CE compliance, Martin Wood and IES face exciting challenges – not least in educating manufacturers about the importance of integrating CE certification into the earliest stages of product development…

CE Mark

In February 2012, IES appointed a new CE-marking manager. Martin Wood. Martin brings 20 years’ EMC (electromagnetic compatibility) experience in testing and fault rectification to IES. He joins the engineering services specialist from one of the UK’s leading EMC testing houses.

Joining a leading CE certification specialist

Martin’s appointment reinforces IES’s position in CE compliance, a legal requirement for all products sold in the European Union (EU). The CE mark indicates compliance with the European minimum safety standards.

Martin’s responsibilities include in-house EMC testing (IES provides both in-house and site test capability) and maintenance of LVD (Low Voltage Directive) and safety requirements. Martin will support customers who need CE testing for the EU marketplace. In particular, he’ll communicate the vital message that suppliers must integrate CE Testing into manufacturing and supply-systems early to avoid the costs and difficulties of later rectification.

Part of an integrated range of engineering services

IES became involved with CE marking in 1996 as a requirement of its core business – import and export of equipment in Europe. With this CE certification expertise, it was a logical progression to offer the service to any requirement. It was a good business decision; the subsequent growth of CE marking, EMC testing and PUWER (Provision and Use of Work Equipment Regulations) testing has proved to be a successful revenue generator. The company’s range of CE-related services now mirrors its top-level one-stop-shop offer for a wide range of complementary engineering services.

On-site EMC Testing

Describing what differentiates his company, managing director Niels Morch says: ‘As well as in-house EMC testing, we offer a much more flexible approach to CE testing for customers. For example, we tackle problem solving, remedial measures and design-for-compliance as well as testing – not everyone does. Our proven collaborative approach means we can assist with elements of certification or handle all aspects of testing and compiling Technical Construction Files (TCFs) to save customers time and money.’

Problem solving – not just CE testing

‘What’s more,’ Morch continues, ‘we can save customers from themselves by showing them why CE marking must never be left to the last minute. CE certification should always be designed into product development, along with EMC and other safety measures. If a company manufactures 50,000 widgets, and later finds they don’t comply, that’s a costly oversight!’

Years of experience have shown IES that it’s never too early to seek advice on CE marking and its implications. But with so much at stake, what should manufacturers look for in their CE marking partner? Top of Martin Wood’s list is being able to solve problems rather than just test. ‘Companies should also pick a partner that can help them avoid later test failures by working with them from product conception.’

The future of CE certification and testing

According to Wood, the challenge CE certification will remain important for suppliers to the EU. ‘Expect more harmonisation and a much more global face to CE marking too. Take the USA for instance: at present, they use the CE immunity standards as a baseline for EMC because they have none of their own!

Radiated Emissions Test

‘Smart businesses will prepare for the future by complying with CE certification requirements to ensure unhindered free trade. An experienced partner, such as IES, will help. When legislation changes and retesting is required, we’ll keep in touch and advise on the requirements. As my appointment demonstrates, IES is consolidating its strong position by investing in the equipment, manpower and skills needed to keep it up to date with in-house and on-site testing. As a senior projects/EMC engineer with many years’ experience testing and rectifying equipment and on-site facilities, it’s an exciting time to integrate my knowledge with the successful IES CE testing team.’

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Where the wooden crates go: IES customers confirm potential of export markets

With value, quality and performance as important as ever for export packing, Bristol-based IES brought together a trio of UK exporters to discuss wooden crates, global export markets and what makes a great export packing partner.

Clean Room Packing

Clean Room Packing

Today’s specialised export packing demands more than just the ability to make decent wooden crates. Packing and protecting of delicate, high-value equipment is one of the integrated engineering services offered by UK-based IES since 1991. Keen to get the views of export packing users, IES interviewed three UK-based exporters about their experiences and the outlook for export markets…

The three businesses were Flexifill, based near Bristol (liquids packaging machines), SPTS in South Wales (semiconductor production equipment) and IEM Technologies in Somerset (effluent treatment plant for compound semiconductor and related markets). From bespoke crates to CE Marking, each customer has its unique requirements, yet shares the need for high-quality export packing and reliable professional advice. That’s where IES comes in, with services ranging across fulfilment, export packing, case making and international logistics.

Still-buoyant export markets

The majority of business for these companies is overseas, and all reported buoyant markets – notwithstanding any uncertainties about the Chinese and other economies.

As for the future, Flexifill anticipates stricter standards for heat-treated packaging, security-led tightening of specifications and changes to waterproofing and sign-off requirements. IEM foresees rising costs and owner, Peter Codman says: ‘Airfreight is very expensive compared to 10 years ago – what cost under £1000 then costs more than twice as much now. Surface shipping is more economical, but lead times are critical. Whatever the future brings, value and performance of wooden packaging will be more important than ever – along with the right choice of export packing partner to provide them’

Cheap wooden packaging is rarely the answer

Asked about the special challenges of export packaging, all three highlighted the importance of an experienced, reliable export-packing partner – and mentioned the potentially high direct and indirect costs of damage in transit. According to the interviewees, cheapness was rarely an advantage. What was universally popular, was having a partner who could be entrusted to manage the process, thereby taking the worry from the manufacturer and freeing them to get on with other business activity.

Export crate specialists

Bespoke Wooden Packaging

Bespoke Wooden Packaging

Specialist capability came to the fore again when the trio discussed their most challenging projects: Flexifill owner, Malcolm Shipway says: ‘For us, it’s often contracts with very specific packing specs and those where we have to send multiple equipment orders.’

Mike Hewlett, vice president of manufacturing at SPTS Technologies, recalled the challenge when faced with the unique size and weight of an ion beam deposition (IBD) system: ‘IES’s expertise with wooden crating was invaluable for the first article, and they advised on bespoke crate design and special loading equipment.’

High-value equipment must be treated with special care for export. With anything for the semiconductor industry, or similar hi-tech industries, there’s the added constraint of packing and moving in clean environments. Faced with this, there’s no substitute for an export-packing partner with extensive experience of the semi-con sector. Even better, one of the few export-packing businesses that are also used to doing turnkey factory and machinery relocations for the advanced technologies sector.

‘We like flexibility in an export packaging partner’

‘That’s what we really like about IES,’ says Peter Codman. ‘Flexibility, a genuinely can-do attitude and 20 years’ experience in our industry – they probably know the semiconductor industry better than us and understand all the standards required. It’s hugely reassuring and saves us so much time because we can just let them get on with everything knowing they’ll do it correctly.’

Malcolm Shipway agrees: ‘A firm like IES knows all the answers; from pack-on-site work to door-to-door pick-up and shipping in wooden crates, we employ them for their knowledge, expertise and solid reputation.’

What sets the best export packers apart?

So what sets the best export packing firms apart from the also-rans? All three interviewees emphasised the obvious point about getting product to where it should be, on time, and in the condition it left the UK. They all recalled cases – not from IES – where a poor-quality wooden packing case failed and led to costly in-transit damage. Wasteful, unnecessarily expensive, environmentally-unfriendly over-packing also happens! Clearly, one of the industry’s secrets is achieving the perfect balance between cost and protection.

‘Cheap wooden crates are a false economy’

Speaking after the interviews, Niels Morch, IES managing director, thanked all the interviewees and said: The messages they gave us bear out our own experience – and gave us useful ideas for service improvements. We’ve seen the results of poor quality packaging solutions on many occasions – too often it’s a false economy. It was also interesting to hear positive views on our own staff, our wealth of industry knowledge and resourcefulness.

‘We’re as aware as anyone that challenging times lie ahead. Whatever happens, we’ll draw confidence from growing through previous recessions. From an ISPM 15 wooden crate to bespoke logistics solutions, whenever specialist export packing or other engineering services are needed, we’re here – with cost-effective, carefully-engineered solutions that give customers such as Flexifill, SPTS Technologies and IEM Technologies value and complete peace of mind.’

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IES builds on growth for more success in specialised engineering services

As its turnover, expertise and technical capability grows for another year, UK-based IES carefully balances growth with sustainable future development in specialist engineering services as well as existing operating fields such as national and international factory relocation and export packing. 

Equipment InstallationAs IES builds on its factory and equipment relocation capabilities with other specialised equipment services, the UK-based company has enjoyed growth of 17 per cent in turnover and 14 per cent in non-subcontract employees since 2010. As Bristol-based IES celebrates 20 years in specialised engineering services, this growth accompanies a maturing business with a refreshing openness about the secrets of its achievements. Such candour speaks volumes about the company’s confidence, strength and technical capability. And with success (but never complacency) come useful pointers for other growth-hungry businesses…

For IES, 2010–11 saw more project work, more factory relocation and more customers seeking total solutions that draw on the company’s range of services – and its massive accumulated expertise and technical capability. As the business enters a third decade, its capabilities range from single machine relocations to CE marking, hi-tech machinery movement, export packing and engineering programme management. Underpinning the growth is an unwavering commitment to seek and develop new capabilities that complement its core skills. This isn’t growth from a low base either, as IES’s annual turnover now exceeds £6m. Nor is it haphazard. Instead, it’s carefully staged for the sustained future growth that will be vital for continued success over the next 20 years.

Success secrets in factory relocation and related services

Equipment MoveIES customers are as diverse as a worm-farm supplier and multinational semiconductor wafer manufacturers. While the economy’s current malaise undoubtedly helps, years of accumulated expertise and technical capability mean IES is positioned to succeed in good times or bad. When times are hard, companies streamline, resize and outsource more. But with a buoyant economy, demand for outsourced engineering staff, machinery movement and facility relocations increases for different reasons.

‘The professionalism of IES’

With its proven mix of expertise, hard work and the right people in the right places, IES is more than just an ‘ambulance chaser’ in hard times. Indeed, its various engineering services make a life or death difference for customers. IES is undoubtedly doing lots right, as reflected in customer comments such as one from Grahame Brookes at Qioptiq who said, ‘Great job well done, I knew I could rely on the professionalism of IES’

A maturing business focused on sustainable growth

DecontaminationDescribing the last year, IES Managing Director, Niels Morch says: ‘Although the business has grown, we like to think of it as more of a maturing as we master and deploy fresh approaches to equipment relocations. And new skills in pursuit of sustainable growth in specialised engineering services.  We’ve always worked hard and listened carefully to customers’ expectations before consistently meeting and exceeding them.

‘An important lesson for any growing business is that we’re very good at learning from one industry (such as semiconductors, where we’ve always done factory relocation), then transferring that expertise to another (such as pharmaceuticals). We integrate with customers’ philosophies, help them save money and invest in the long-term relationship. Many businesses claim to do this but we achieve it, as reflected in our long working partnerships with multinational organisations in semiconductors, pharmaceuticals, aerospace and other industries. And of course, high quality service and competitive pricing helps.’

Supporting factory relocation customers and the economy

Project ForwardingContinued growth at IES has been good for the local economy in various ways, including demand for materials the company uses and creation of more jobs at its Bristol site. Since 2010, IES has added five full-time employees, bringing its team (excluding subcontractors) to 40. Ashley Payne, one of the newest recruits, brings extensive experience in machinery movement, as well as in crane hire and logistics.

As well as opportunities with an undoubted leader in its field, if there’s one thing all IES employees are guaranteed, it’s variety. The comments of long-time IES engineer Dave Kilvington say it all: ‘IES works in all sorts of interesting industries and I’m kept very busy. No job is the same; working for IES and its customers is very varied.’

A great time to join IES in Bristol

For the latest recruits, it’s a great time to join IES. Niels Morch again: ‘We’re outperforming the sector due to our flexibility, technical capabilities and high quality people. And we’re bucking the general economic trend too.’ Asked to elaborate, he explains: ‘I guess not being reliant on any specific industry is important – and a valuable lesson to other businesses, regardless of their operating area. We’ve also taught ourselves to excel at learning and re-applying knowledge and technical expertise in areas as diverse as business relocation, export packing and inventory management. And, uniquely in our field, we work with original equipment manufacturers (OEMs) and end-users.‘

Into the future

Case MakingFrom equipment installations to import-export intricacies, the next year’s outlook continues positive, with further staged growth through existing services and more carefully selected value added services. The emphasis will continue to be on managed growth that’s sustainable in the future. It will be growth based on robust systems and carefully designed infrastructure – but never with the luxury of resting on laurels.

Niels Morch has the final word: ‘Creativity and resourcefulness gives us flexibility to deliver professional solutions for customers’ needs. Add our continued infrastructure development and we believe we have the right mix for sustainable growth in factory relocation, engineering resource support or any of our current or future specialised engineering services’

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