IES is committed to providing high quality engineering services according to clients’ expectations; in terms of quality, reliability, and communicating openly and honestly. We ensure that this Quality Statement is communicated, understood and consistently applied within the organisation and that it provides a framework for setting measurable quality management objectives. This Quality Statement is periodically reviewed for continuing suitability.
Our business will be conducted according to the following principles:
- Comply with all applicable legislation and regulations and conduct our business in an ethical and professional manner at all times, meeting and satisfying all applicable requirements.
- Commit to continual improvement of our Quality Management System (QMS) and lessons learnt through effective teamwork and strive to achieve, maintain and build on a level of quality that consistently meets and surpasses expectations.
- Analyse business performance, measuring the effectiveness of our QMS and our commitment to continual improvement. In turn, we will also communicate internally the importance of quality and reliability and the subsequent impact on both client satisfaction and all products and services that we deliver.
- Take due care to ensure that all our activities are safe for all parties who may come into contact with our work.
- Maintain this Quality Statement under formal document control and make it available to relevant interested parties, as appropriate.
Start exploring IES Engineering Services, or call us for more information +44 (0)117 938 0600