Our Services

• Engineering Services

  • Factory Relocation
  • Machinery Movement
  • Equipment Modification
  • Equipment Installation
  • CE Marking
  • Resource Support

  Logistics Services

  • Case Making & Packing
  • Project Forwarding & Chartering
  • Freighting
  • Customs Clearance
  • Inventory Management
  • Storage
  • Temperature Controlled Storage

  Business Services

  • Business Relocation Services
  • Resource Support
  • Programme Management
  • Change Management

• Electrical Products

  • Industrial Electrical Products

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Contract field service engineers

Seeking a contract field service engineer? We can help.

Do you urgently need a field service engineer (FSE)? Since 1991 the IES Equipment Resource Support Division has provided highly-trained engineers for all semiconductor equipment. We can offer this service because we have access to a huge pool of dedicated semiconductor professionals with many years’ industry experience.

Services: from field service engineers to team training

With IES as your partner you save time and money and protect your reputation with support services including these:

• Emergency tool-down support (diagnostics and fault finding)
  BENEFIT: fast response time and high levels of field service engineer availability.
• Preventative maintenance
  BENEFIT: maximise tool availability with lower-cost support.
• Holiday cover
  BENEFIT: when your own engineers are on vacation you can maintain expert engineering coverage with IES’ field service engineers.
• Equipment retrofits
  BENEFIT: highly experienced, dedicated resource saves you time and money during vital retrofits.
• Installation & Commissioning
  BENEFIT: lower cost; avoid tying up critical staff on installation and commissioning tasks.
• Long-term on-site support with flexibility of duration and highly skilled engineers
  BENEFIT: avoid costly, time-consuming hiring and firing, lower your overheads and reduce employee training costs.
• Continuous improvement programs
  BENEFIT: reduce cost of ownership by increasing tool availability, uptime, and mean time between failures (MTBF).
• Training
  BENEFIT: improve staff tool knowledge (often at lower cost than OEMs, if OEM training isn’t available or they have ceased trading).

Book a field service engineer today

Booking the right field service engineer is easy. Please call (UK) +44 (0)845 226 7136 or (International) +44 (0)1179 380 600, or email us for more information.

All skill levels: senior engineers to field service technicians

Trust IES for a range of engineers and technicians with various skills, job titles and qualifications. From senior engineers to field service technicians, our industry experience and commitment to your satisfaction means we carefully optimise each engineer’s skill level to the job requirement and your budget.

• Highly experienced, expert-level OEM-trained semiconductor equipment engineers.
• Experienced OEM-trained field service engineers.
• Technician-level engineers.
• Process Engineers (from highly experienced to standard experience levels).

Supporting your equipment relocation

As well as field service engineers we provide a fully trained team to support all aspects of a tool relocation. We’re there for you from the last wafer run at the original fab, to first wafer qualification at the new facility. Throughout the move, you know your high value equipment is being moved by a partner who fully understands the value and complexity of semiconductor equipment. We give you peace of mind at every stage:

• Decontamination
• De-installation
• Rigging
• Packing
• Shipping
• Move in
• Installation
• Commissioning
• Ongoing support

Covering many high-tech market sectors

As well as providing key staff such as field service engineers, our customers like how we complement engineering resource support with full turnkey factory and [equipment relocation] services. We do this for organisations in the semiconductor, pharmaceutical, automotive, R&D and other high-technology industries.

Book your engineering resource support today

How can we help? Sourcing a specialist engineer is easy. To book a field service engineer or discuss any other aspect of your engineering resourcing please call (UK) +44 (0)845 226 7136 or (International) +44 (0)1179 380 600, or email us for more information.